Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof) if your item is lost or damaged while being carried by Australia Post. Neither the cover included with our Parcel Post service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.ĥ Additional charges apply. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. If your parcel is lost or damaged, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable. Parcel Post is not suitable for items over $100 such as jewellery, electronics or passports unless Extra Cover is purchased. If your item is valued over $100, you should purchase Extra Cover – it provides loss or damage cover from $100 up to $5000. Parcel Post is suitable for sending items up to $100 in value. Find out more about our tracking service.Ĥ eBay packaging is sent via our Parcel Post delivery service. Track advice will only be shown when a scan has occurred. View changes to our Express Post services.ģ Tracking number on barcode is only available if you've used a satchel or have lodged your parcel in-store and have been provided with a receipt. While Express Post remains our fastest postal delivery option, current circumstances mean we can't guarantee next-business-day delivery at the moment. Note: Express eParcel is not covered in the Express Post Guarantee. The national next business day delivery network operates between capital cities (excluding Darwin and for Perth between CBDs only) and some major centres. For more information on delivery times in your area, view our postage calculator.Ģ Next business day delivery is only available within the Express Post next business day delivery network. Delivery times will vary depending on lodgement and destination points. 1 Our regular parcel service delivers in 2 or more business days.
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